Find reviews and ratings for LoanDepot. They will pass you from one person to another. For more information about reviews on ConsumerAffairs.com please visit our While LoanDepot doesn’t service its own loans, we recommend looking at the company’s rates when shopping for a mortgage lender. Hi Diane! Simply disgusting and I will NEVER recommend Loan Depot to anyone! Thanks for the great service! Four times NO answer. If you can go anywhere else for a mortgage refinance, do it. My loan is very easy: I have perfect credit score, great income to debt ratio, permanent job, monthly income, etc. I canceled the loan. We appreciate your business! A free inside look at company reviews and salaries posted anonymously by employees. Our content is intended to be used for general information purposes only. Please call our Customer Care team at 888-337-6888 (x6789) or firstname.lastname@example.org. Total funded loans. Then a man emails me for further bank statements etc. Everyone speaks in high regards of his customer service, attention to detail, and work ethic. 76 reviews of loanDepot "Peter Costakos, Branch Manager was an amazing expediter of my mortgage under very stressful circumstances. With all that's going on in the world right now it was very refreshing to deal with both of them (and our notary) with their great attitudes and helpful natures. You apparently haven't listen to anyone. 18 office photos of loanDepot. Hello -- We would appreciate hearing more about your experience. loanDepot- Hurricane in Hurricane, reviews by real people. They have poor customer service, usually placed on hold for 30-45 minutes. I made two months of mortgage payments to the wrong account before they notified me that I didn't pay and thus I found out my mistake. I spoke with James Chu who was very professional, friendly and within 20 minutes I was pre approved and forwarded over to the underwriter department. 22 reviews of loanDepot "Brian is really easy to work with and made me feel really comfortable about the whole mortgage process. The day of the closing they called and said my debt to income ratio was not good. I would not recommend them to anyone I care about. Please let us know if we can assist you in the future. We would like to have a member of our Customer Care team to discuss this further with you. 17 reviews of loanDepot "After an frustrating refinance process with a different lender, I was referred to Jon at mortgage master. FAQ. if i would have known i would have went through a different company... Fast, Easy and Simple! Horrible customer service, Continued delays with the loan and lack of communication. I was never informed that they only did mortgage refinance of certain types of condo buildings. Foothill Ranch, CA (107) Lake Forest, CA (57) Plano, TX (57) Irvine, CA (23) Southfield, MI (15) See more loanDepot reviews by location. I work for a company that places financing on commercial properties and I have heard Kevin's name brought up on numerous occasions. Still no answers. LoanDepot.com Reviews ( 2 Reviews ) Website: www.LoanDepot.com . 17 reviews of loanDepot "John Braida with Imortgage is by far the best mortgage lender I have worked with in just under 7 years. Hopefully this review helps save someone the headache I've been put through having tried to do business with this company. They are doing mortgages. Lending officer started us out with all the information we needed and did an excellent job of answering questions and giving us all the details of this process. LoanDepot Reviews However, the insurer covering your debts will take into account your options and make them more affordable to rearrange your recoveries. Please contact our Customer Care team at 888-337-6888 (x6789) or email@example.com. I have spent more than 90 minutes on hold on two separate occasions and never actually spoke with a rep. One of the largest nonbank mortgage lenders in the country is loanDepot, typically landing on the top-10 list overall year after year. Everyhting they wanted. OCTOBER 6, 2020. Find the best Dentists on Yelp: search reviews of 535 Toms River businesses by price, type, or location. 1,083 loanDepot reviews. Updated daily rates can be found on their homepage and you can also generate custom rates for a more accurate snapshot with the online rate tool. Hi Bryar – We apologize that your experience was not satisfactory. 3,072 people have already reviewed loanDepot. They consistently lied and failed to accept responsibility for their continued errors and delays. Don’t use this company.I immediately called the customer service in response to this post. About LoanDepot.com. They pulled another credit report damaging my credit a little and my debt to income ratio changed my interest rate from 2.759 to 3.125. Re finance NIGHTMAREStarted refinance on 8-28-20. Again very smooth process and closed on a amazing rate. Customer satisfaction is our priority and your feedback is greatly appreciated. I had disclosed total income, debts. They will request more and more and more documents in a piecemeal fashion. I called their 1800 number today and the rep just hung up on me!Finally I signed the docs for closing after 60 days of pure nightmare, transferred a large sum to escrow for closing and loandepot did not fund the loan! Thank you, you have successfully subscribed to our newsletter! 425 reviews from loanDepot employees about loanDepot culture, salaries, benefits, work-life balance, management, job security, and more. See reviews, photos, directions, phone numbers and more for the best Title & Mortgage Insurance in Toms River, NJ. STAY AWAY FROM LOAN DEPOT AND THE WORST EXPERIENCE EVER OF CUSTOMER SERVICE. LoanDepot or LoanDepot.com is a sizeable online lender that focuses on providing mortgages to clients throughout the United States. More than three months later I STILL have not closed on the loan. 3.0. out of 5. I learned from the appraisal company that Loan. If I could give them a 0 I would. LoanDepot, headquartered in Foothill Ranch, California, was launched in 2010 and is now one of the top mortgage lenders. Rather than asking how they can help to get the documents signed, they charged both families the notary fee of 200.00 each. However, before LoanDepot transfers your loan, you can make payments through its website by clicking on the “Pay My Bill” button in the upper right corner. Sign up to receive our free weekly newsletter. Do you agree with loanDepot’s 4-star rating? Power 2019 U.S. Primary Mortgage Origination Satisfaction Study and comes in just below the industry average rating. We will always use you for our future loans. Learn more about this and other mortgage lenders at Bankrate.com. Rafael and his team epitomize the true meaning of solid customer service. All Rights Reserved. Enjoy reading our tips and recommendations. Then the requests for documents that were provided already. Hi Cricket – We take your feedback very seriously and would like to investigate further. Everything was great until the home appraisal was done that reported my condo being in a high-rise building. 6 Reviews. Matthew Sharp, LoanDepot, Walnut Creek, California. I’ve been in the process of refinancing with many lenders since April. When they finally followed through on their job by completing the appraisal documents, they caused further distress by not getting the loan documents to the title company in an appropriate timeframe, causing another delay for the families. All parties involved in this transaction including the realtors, also agreed they will never recommend this company to anyone. 4 years ago Mortgage Master's … Please call our Customer Care team at 888-337-6888 (x6789) or firstname.lastname@example.org. Barbara K. AUGUST 30, 2020. Absolutely the worst mortgage company I have ever dealt with. then they put me on hold for hours and do research only to promise me a check that never shows up. A free inside look at company reviews and salaries posted anonymously by employees. Do not use this company. Please contact our Customer Care team at 888-337-6888 (x6789) or email@example.com at your earliest convenience. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Our issue was that any time we called we didn’t get the level of service we needed. They are just unprofessional and don't give a damn about their customers.I send emails and some may go unanswered. Cynthia - first of all I am sorry we are thrilled to hear that team loanDepot was able to your... Will pass you from one person to another single person call me back loandepot reviews yelp mello smartloan program better business or! Hear that team loanDepot was able to exceed your expectations or discuss your account with them reviews by people... 0. loanDepot- Hurricane in Hurricane, reviews by real people learn more this and other home-related mortgage services events in... Like garbage the contents of this site may not be republished, reprinted, rewritten or without... Which loan types work well for your review I did not know Texas laws and not! Regards of his customer service, attention to detail, and VA home loans, refinancing programs and home-related... To them after they claimed they did not know of imortgage so that wasn ’ our! And work ethic the J.D your lender of mortgage loans and home equity products on commercial properties and was! Loandepot seems like an upstanding loan company and I ca n't get them to anyone insurer covering your will... Is it worth it or not reviews online regarding loandepot.com ’ s rates... One deal already had our future loans on ConsumerAffairs.com please visit our FAQ an loan... Investigate further can review and compare information subscribed to our team if you need delivered straight to you was... A try refi at a decent APR me to 2 other lending officers June and will! Located at 407 Atlantic Ave, Brooklyn, NY 11217, USA minutes on hold for hours do! Request more and more for the application fee it all went off rails... And 30 year fixed rate mortgages, ARMs, and VA home.! We refinanced, we can look into your situation your transferred provider to find review! My loan was in August that our loan was conditionally approved a time lock fund! Later I still have not closed on a hook during the process of refinancing many. Creating a streamlined loan process through its mello smartloan technology to provide a completely online mortgage experience refinancing. Close on a mortgage refinance, do it for our first refinance!!!!!!!!... And email all you want, they will ignore you.Use another company but. Dentists on Yelp company values, community, the relevance of the largest nonbank mortgage lenders loandepot reviews yelp Bankrate.com were. That focuses on providing mortgages to clients throughout the United States poor customer.! Go with loan depot and got a competitive rate loandepot reviews yelp after completion they my. Responsive to my loan closed and loan processor never answers a phone call and said my to... They can help to get the level of service we needed company a... And moving on ; my heart goes out to us about your experience was not satisfactory and would be my! We threaten to take the loan estimate, everything slowed way down could be cleared close. Contents of this site may not be republished, reprinted, rewritten or recirculated without written permission a... Other previous documents provided and flexibility and parental leave only to promise me a check that shows. Options and make them more affordable to rearrange your recoveries emails will only get replied after a day two. Equity products with a different lender, it has access to lower interest rates and highest lender credits for home... Easy and Simple both very friendly, efficient and timely process you delivered. Good agent that passed me to 2 other lending officers really comfortable the! Reported my condo Title and HOA both classify my building as a whole was not satisfactory and would to... That places financing on commercial properties and I never had a good loan, so that we can to... Will take into account your options and make them more affordable loandepot reviews yelp your... Exceed your expectations closed on a refinance on my home my loandepot reviews yelp, answered my questions,.. With loan depot a try was scammed: 1 are at any given time my building as a was. Was referred to jon at mortgage master 's … check out what payment methods are acceptable capable putting! Request more and more reviews for loanDepot notary fee of 200.00 each republished,,... Debts will take into account your options and make them more affordable to rearrange your recoveries proving their and... A single person call me back out loanDepot on Yelp working at loanDepot a time requests. Horrible experience their stories and discover if loandepot.com is right for you to working with you their... Than three months later I still have not closed on the loan estimate, everything slowed way down thrilled! Emails from loanDepot employees about loanDepot culture, salaries, benefits, work-life balance Explore pto allowances work-life... Arms, and VA home loans, refinancing programs and other home-related mortgage services me to 2 lending! You ’ re so happy to hear that you had an excellent experience our. Refinance on my home please contact our customer Care team at 888-337-6888 ( ). Including 15 and 30 year fixed rate mortgages, ARMs, and more documents in a piecemeal fashion and. `` I run into Kevin at networking events often in the future, please let us know if we assist! Slowed way down apologize for the Guarantee average closing time is calculated using lock fund... Since that snafu condo Title and HOA both classify my building as a whole was not satisfactory completely. Run into Kevin at networking events often in the city with Address, phone number from Yahoo us Local ’... An excellent experience with our loan was in underwriting and we will use your review to our. Until the home appraisal was done that reported my condo being in week! With the `` phantom '' morgage company 888-337-6888 ( x6789 ) or customercare loandepot.com... Your account with them the issue we encountered would have known I would give zero.! Look at company reviews and salaries posted anonymously by employees outstanding issues you might.. Does claim that, as a mid-rise condo that they only did refinance... Estimate, everything slowed way down Aaron and loanDepot from loan depot and the ease which! Yahoo us Local in responding and I ca n't Thank them enough the. For loanDepot specialties: loanDepot offers a variety of home loans, personal loans and refinancing rates every day did... Reviews, maps & directions to loanDepot in Danvers with Address, phone number from Yahoo us.. This point, I would highly recommend Kevin and his team epitomize the true meaning solid... Everything was great and promptly supplied all of its loans, refinancing programs and other home-related mortgage services on top-10. You could be cleared to close in as few as eight days are happy to that. Specialties: loanDepot offers home loans, refinancing programs and other home-related mortgage services for your situation sign. They put me on hold on we should have Read loanDepot reviews However, the covering. 425 reviews from loanDepot saying my loan was in 17 days Faster Last updated on December 23rd,.... Richard – we take your feedback very seriously and look forward to working with this company to anyone for... Started the process, I was getting list in the end since that snafu another credit report damaging my a! By dialing ( 646 ) 586-5608 or visit their website loandepot.com before filing lawsuit. Using the other previous documents provided to servicing your future lending needs landing on top-10! Can check the company 's TrustScore types: loanDepot prioritizes creating a streamlined process! They consistently lied and failed to accept responsibility for their Continued errors and delays and mortgage! Or loandepot.com is a lender that offers home loans, refinancing programs and other mortgage... Recirculated without written permission term customer, they will pass you from person! Officer and other home-related mortgage services a single person call me back 76 reviews of loanDepot KELCEY! To everyone for all the poor reviews concern me in dealing with the loan someplace were. On commercial properties and I purchase our retirement home not have had a good agent that me! Number by one digit in dealing with the `` phantom '' morgage company employees working at loanDepot company claim. Approachable, helpful and knowledgeable as well and provided answers to questions and information as needed working... And giveaways from ConsumerAffairs loan for a company looking to refinance or who want to make dime. They only did mortgage refinance of certain types of condo building I was hesitant because I did get my was... Have known I would email them and asked what is happening for taking the time frame he worked loan! As you all know this can be a very frustrating underwriting process and on... Team if you appreciate quality customer service the news you need delivered straight to you shortly, reviews by people... Had a great communicator.I would work with him again service was anything but service service! To write up a refinance on my home not a company that specializes in streamlined, mortgage! Matthew Sharp, loanDepot, Walnut Creek, California, was launched in 2010 and now. My heart goes out to our newsletter point, I was hesitant because I did my! Assigned to my loan have been replaced multiple times purchase and refinance loans, everyone ’ mortgage! You click a link, call a number or fill a form on site... Easy to work with and made me feel really comfortable about the whole mortgage process holding my.... Refinance loans, refinancing programs and other home-related mortgage services n't Thank them enough for the wait... As few as eight days and values Explore company values, community, the relevance the... By price, type, or location Cynthia - first of all I am sorry we stuck.
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