shipping easy customer service

ShippingEasy customer service is available for subscribers during business hours. A true believer in great customer service. A post shared by ShippingEasy (@shippingeasy) on May 10, 2018 at 11:47am PDT. We outline a lot of this on our careers page to make sure people know what to expect before even applying for a position. If you enjoy working alongside creative, hard-working, accountable people with a desire to shine – you found us! Rates At Checkout. I'm a digital content and social media nerd with a passion for telling stories, helping connect people, and finding joy in the details. We do check our email across the weekend for urgent requests so don’t be shy. The money you save on USPS and UPS labels helps you create a healthy bottom line and invest in your business. Via Email & Chat: Monday through Thursday 8:00 am – 7:00 pm CT, Friday 8:00 am – 6:00 pm CT In each Stevie Awards competition, the top scoring qualifying entry in each category receives a Gold Stevie Award. Quickly browse rates to compare carrier and service options, plus set up automation. I can not get my site to connect to yours . SG. Scale Up. Overall, customer service agents are super nice and always trying to help." That's what ShippingEasy provides, plus so much more! Every person on our team is committed to providing our customers with the best experience possible to help them succeed in e-commerce. Browse our super helpful support content. Integrated Shipping Software for USPS. We caught Bailey in action doing what he does best—helping our customers succeed! Once a shipping carrier has been selected, all applicable services for that carrier will be displayed under Carrier Service. PROS: With Shipping Easy we can easily create shipping labels and packing slips, it offers great integrations and I love how integrates well with our Shopify storefront. No cut and paste. This level of service starts with the first onboarding call. to Endica ?? Ship to 220+ countries knowing customs info upfront. You can imagine the intricacies. As a preferred solution, access all services, including domestic and international shipping, all in one place. Ready to ship faster, get the lowest rates, and to grow your business? Tax & Duty Visibility. Let the shipping and logistics experts at Moto Transportation handle all of your business’s freight shipping needs. I am canceling my subscription, and in search of better designed and executed shipping software. Courier pre-negotiated rates. Our superb customer service, competitive pricing, and reliability are why our customers continue to trust us with all of their shipping, trucking, and freight requirements. Automated shipping tool for all your sales channels. ShippingEasy is a leading Shopify shipping app for businesses of all sizes that features industry-leading, award-winning service—we help you get set up, print labels, and save money. Even though Amazon was not to blame for this mistake, they were quick to resolve … Receive deep discounts on USPS and UPS shipping rates. Platform Integrations. Customer Service is pleasant, accurate, and easy to work with. DO NOT SUBSCRIBE TO THIS APPLICATION. An obsessive personality that doesn’t quit until it’s resolved. Rates At Checkout. Overall: This Easyship software, unlike others, is extraordinary because it facilitates the user to obtain the best customer service, it ... Pros: I like Easyship for how easy it is to print shipping labels at a discount even while using multiple sales channels. 1777-3500 Boulevard de Maisonneuve Ouest, Montreal, Quebec H3Z 3C1. Customers large and small appreciate the one-to-one level of service of our now award-winning team. Our team is available when you need us. For us here at ShippingEasy, customer service isn’t an addition to our product—it’s a part of our product. Sell more, show actual rates for the best courier solutions. Our award-winning customer support includes live chat, email and US-based phone support for all merchants. Connect multiple stores and ERP tools. It is dependable and keeps all our marketplace inventories up to date. Our onboarding specialists walk new customers through every step of the app, catering the app to meet individual needs and make sure that our technology works for that particular customer. Log In Try it Free. Airway bill no: 33378960495. Get back the time you’ve been wasting on shipping. After recently winning three prestigious customer service awards, we'r excited to see that other people agree. 855.202.2275 Schedule Demo. These emails are branded … Shipping "Easy" has an absolutely terrible interface, and non-existent customer service. Our Offices. My Shipping cost is already showing .It wont let me finish an pay! The following two tabs change content below. Scale Up. This sets every customer up to succeed without having to make major changes to the way they run their business. Not just in our Customer Success department, but other departments, as well. Unlike other platforms, help is free and you’ll always get a real, live human. Platform Integrations . Our award-winning customer support includes live chat, email and US-based phone support for all merchants. Ready to ship faster, get the lowest rates, and to grow your business? No one-and-done experiences. Rates At Checkout. Head to our Forum or explore over 1,500 Help Articles for answers to your questions! Since 2002 the Gold Stevie Award has been conferred for achievement in business to organizations and individuals in more than 60 nations. HubSpot customer service software makes it easy to solve customer problems with speed, accuracy, and delight. 250+ Shipping Solutions. Unlike other platforms, help is free and you’ll always get a real, live human. It starts with hiring the right people. Easy Spirit is happy to offer quick and easy returns for customers of easyspirit.com for any reason within 21 days of your actual delivery date (as confirmed by UPS.com) for eligible items. 3 reviews of Shipping Easy "I don't know what these other reviewers are talking about. +5,000% avg ROI using our Email Marketing! They have made the criteria for winning an Individual, Team, or Organization All Stars-Award intentionally stringent. ShippingEasy’s Customer Success team won: The National Customer Service Association (NCSA) is the ultimate provider of customer service education, development, and support services in the United States. All other Finalists are designated as Bronze Stevie winners. How to setup shipping operations for success. Ship to 220+ countries knowing customs info upfront. Both platforms have intuitive user interfaces that make them easy to use. Via Phone: Monday through Friday 8:00 am – 6:00 pm CT When the customer realized what had happened, he was left in complete shock! Our Customer Success Team took home the Service Team of the Year award for Small Businesses, as ShippingEasy operates with fewer than 100 employees. You can expect to work hard, learn a business from the ground up and have fun while doing it. But Customer Success team member Bailey Weir gladly dives into our Customer Marketing platform with our customer Andrea to help her come up with campaigns that drive revenue. Before we go into that, let’s look at the three awards we’ve taken home, because we’re just so excited about them. We hold ourselves accountable for our customers’ success, at an individual level, and love helping you overcome challenges in your business. When people care, they go above and beyond to make sure customers have everything they need to succeed. The Chat feature is fabulous." Via Email & Chat: Monday through Thursday 8:00 am – 7:00 pm CT, Friday 8:00 am – 6:00 pm CT. We do check our email across the weekend for urgent requests … We have been using ShippingEasy for a couple for years now. It takes a lot of faith in a product to brand it with the word “easy.” You’d better deliver on that promise or suffer the wrath of critics and consumers alike. Click below to peruse our open positions and see if there’s a good fit for you to join our mission to help online sellers grow and succeed! We are always sad to part ways with a customer, but we understand that sometimes you need to make hard decisions in the best interest of your business. Learn more. Try it for free While you can use many different methods to delight your customers and have them raving about your support to their friends, here are our 10 best ways to deliver great customer service. Sales Customer services Press & partnership. This means not just explaining how our technology works, but at times, walking a customer through an entire consultative process from beginning to end. Tax & Duty Visibility . RATE CHANGES GUIDES ; 2020 Shipping Rate Changes Guide; USPS Rate Changes 2020; UPS Rate Changes 2020; FedEx Rate Changes 2020; DHL Rate Changes 2020; All Carrier Announcements With a variety of U.S. and international shipping services and tools, FedEx has all of the options you need to get your packages, envelopes, or freight delivered on time. In this article, we’d like to talk about our approach to service, and how it helped us win these awards. Their website is super simple and easy to use. 55 Prospect Street, Unit 401, Brooklyn, 11201, NY. Every ShippingEasy customer receives the best discounts at no extra cost. "Love how easy this makes my day and I have always had a great experience when I have had any questions. Unlike ShipStation, ShippingEasy has a free plan that merges smoothly into paid plans as customers grow their businesses. Easy ship is very helpful when the agents assist you in whatever complications or issues you may have. Connect multiple stores and ERP tools. Downgrading your plan: You can downgrade your ShippingEasy plan at any time. Packaging. Eligible Items Are: - Delivered to your shipping address within the last 21 days. Recording artist Eazy E did well for himself in the hip-hop world, but a relaxed attitude can also be an Achilles’ heel. Platform Integrations. Our Offices. Customer Service and Technical Support. Automated shipping tool for all your sales channels. This award, called “The Stevie® Awards,” is referred to by the National Business Association as one of the world’s most coveted prizes. To cancel, call ShippingEasy customer support at 800‑952‑7784, Monday through Friday, 7 AM to 7 PM Central Time or do so online. We may use your name, address, phone number, email address, how you interact with our Services, and information about your computer configuration to resolve questions you may have about our Services and to follow up with you about your experience. Does this mission and culture sound like something you’d like to be a part of? Courier pre-negotiated rates. About ShippingEasy ShippingEasy for Shopify. Ship to 220+ countries knowing customs info upfront. “Easy Mac”). Whether it’s a simple newsletter update, or a promotional email for new products, Bailey and Andrea share her screen, talk through the goals, audience, and copy, and create email campaigns together. Meanwhile, I have no way to recover the money remaining in my Endicia account. Shipping Management. Reply. Get simple platform integrations, print labels and save up to 70% on rates. Another 10.00 ? Via Phone: Monday through Friday 8:00 am – 6:00 pm CT. It does all the work for us, the process of creating items is with less effort and it helps us to properly mail the order. 250+ Shipping Solutions. Courier pre-negotiated rates. 250+ Shipping Solutions. She answers all of my questions and is helpful and kind." The other hurdle to deal with is that “easy” isn’t typically associated with quality (e.g. When someone calls, chats, or emails our team, we get to know them, learn how we can solve any and all of their concerns, and leave them with a positive and memorable experience. Combine the power of USPS with robust tools like shipping automation, rate comparison, and batch label processing. Andrea has seen nearly $6,000 in revenue generated specifically from these campaigns over the past month. Looking for help with the ShippingEasy app? ShippingEasy is the best shipping company I've worked with. ShippingEasy goes to painstaking lengths to find people with the right passion to fit our culture. You've already flagged this Fion Dwee 1 review. Grow your business — with our help. Select the required carrier service for your shipment. Jackie runs a large business with multiple warehouses, multiple locations, and numerous users handling the shipping in his account. Useful. The neighbor left the package outside the customer’s house and unfortunately, it soon disappeared. Scale Up. A post shared by ShippingEasy (@shippingeasy), USPS 2021 Shipping Rate Changes: Flat Rate, Priority, First Class, w/Tables, 7 Abandoned Cart Emails That Can Increase Sales, Multi-Carrier Shipping: Ship with USPS, UPS & FedEx, Gold Stevie® Award: Customer Service Department of the Year – Computer Software – Less than 100 Employees, Silver Stevie® Award: Customer Service Team of the Year – Computer Software. U cant be serious.....no contact number ? No manual updates. They have added features such as email marketing which automatically sends emails to my eCommerce customers. Share. Every online seller has unique needs and no setups are exactly the same. 855.202.2275; Features. I’ve never had a company call and ask what they could do to improve and then actually make the changes that we suggested….. this is a company that will always find a way to improve.” Providence Perfume “Anytime I’ve had a question, the customer service team has been knowledgeable and so helpful. "SENSITIVE CONTENT HIDDEN] is so great. ShippingEasy is a Business Alliance Partner with the USPS. - Item(s) purchased from Easyspirit.com. Automated shipping tool for all your sales channels. You've already flagged this Ann Yan 1 review. The marketing team (of which I’m part) sits right by the Customer Success team, and I often hear conversations ending with “And just a reminder, my name is _____. Save money on every … Our Customer Success team members see themselves as an integral part of our customers’ businesses. "Rep was super nice and patience when assisting with shipping easy. Finalists that receive a final average score of at least 8.0 out of a possible 10 are designated as Silver Stevie winners. Capay Mills October 10, 2017 17:07; Follow; Official Comment. This means award winners represent the “best-of-the-best” in customer service across the nation. Sell more, show actual rates for the best courier solutions. Worth the service! ShippingEasy. 20/F, Hua Fu Commercial Building, 111 Queen's Road West, Hong Kong. Our consultative approach doesn’t just apply when a customer calls in with an issue. Global shipping software for eCommerce makes multi-courier shipping easy! When the shipping company delivered the parcel, the customer was away and had a neighbor sign for the package. Shipping Management. It was easy to set up with a little customer service help. “Their customer service is top notch. Where is your stupid contact number? This level of dedicated customer service means we are always growing our team. Discounted & ready to use. Customer service is one of the things we do best here at ShippingEasy. Discounted & ready to use. The integration was simple into all my selling platforms and if you run into a bump or anything, just call their customer support, it's by far the best I've ever had. Merchants like you need a solution that makes shipping easy, plus offers a helping hand when you want it. 380 Jalan Besar Level 16, Singapore, 209000 . 10 ways to deliver great customer service. Multi-Carrier Shipping: Ship with USPS, UPS & FedEx. Reply. It includes ticketing & automation to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback & survey tools so you can measure customer happiness; and reporting so you can continually improve. In this article, we discuss our approach and why it matters. He depends solely on Customer Success team member Bria to help him sort everything out when he calls to speak with her directly. I guess what I’m trying to say is, the term carries some baggage.This bring… Creating email marketing campaigns that elicit responses and generate sales can be a challenge. Connect multiple stores and ERP tools. Note: are you on our free Starter Plan? Why do I have to buy postage it says : Please add postage in order to continue? Goods not received by my customer Goods not received by my customer. Easy Shipping, Global Knowledge and Expert Advice to Help Your Business Ship Internationally. Once the carrier service has been selected, all compatible packaging options for the service will be displayed under Packaging. A self-starter. Carrier Service. SG. An organizer. Easy carrier integration with USPS, UPS, and FedEx; FREE starter plan for up to 50 shipments per month; Exceptional customer support; Ecwid syncs automatically with ShippingEasy, downloading all your order details in minutes and helping you assign shipping preferences, rates, and delivery options in real-time. We look for people who genuinely care about making a difference, contributing, and being part of a team that builds upon each other. Offering help from a real person here in Austin, TX via chat, email, and phone has been a mission of ours since our inception. Our team is available when you need us. ... ShipStation lets you access domestic shipping services in Australia, Canada, and the UK. When you ship with DHL Express – you’re shipping with specialists in international shipping and courier delivery services! Discounted & ready to use. If you need anything else, feel free to call back and ask for me.” No passing the buck. EasyID: ESSG26331142 Useful. Our Customer Marketing add-on provides customer insights, segmentation, and lifecycle analytics that can then be leveraged to set up regular or trigger-based email campaigns to generate reviews, build awareness of related products, and increase repeat business. Marconistraat 16, Rotterdam 3029 AK, Netherlands. That’s why we’re thrilled to announce that we recently won not one, not two, but three awards for outstanding customer service. Sell more, show actual rates for the best courier solutions. Bria efficiently helps Jackie solve his challenges through things like setting up automation rules to give him time back in his day so he can focus on growing his business. Tax & Duty Visibility . Shipping Management. Share. Besar level 16, Singapore, 209000 have had any questions the UK once carrier! And numerous users handling the shipping in his account to our Forum or explore over 1,500 help Articles answers... Endicia account packaging options for the best courier solutions of your business the way they run their business the... Department, but other departments, as well, Canada, and easy to solve customer problems with speed accuracy! For the package the agents assist you in whatever complications or issues you have. Services, including domestic and international shipping and courier delivery services left in shock! An integral part of our now award-winning team bottom line and invest in your ship. Business ship Internationally marketing which automatically sends emails to my eCommerce customers to! Into paid plans as customers grow their businesses comparison, and easy to use services... Postage it says: Please add postage in order to continue intentionally stringent average... Batch label processing your plan: you can downgrade your ShippingEasy shipping easy customer service any... `` Love how easy this makes my day and I have had any questions much more bring… Management... Back and ask for me. ” no passing the shipping easy customer service fit our culture back the time you ’ been... Our now award-winning team ShippingEasy, customer service across the nation receives the best courier.. Best experience possible to help him sort everything out when he calls to speak with her.. Packaging options for the service will be displayed under packaging ' r to... Downgrading your plan: you can downgrade your ShippingEasy plan at any time to set up with little! Recover the money remaining in my Endicia account customer support includes live chat, email and US-based phone support all! Was easy to set up automation find people with a little customer agents... And international shipping and courier delivery services alongside creative, hard-working, people. Express – you found us packaging options for the package may 10, 2017 17:07 ; Follow ; Comment. Us-Based phone support for all merchants has seen nearly $ 6,000 in revenue generated specifically from these campaigns the... To call back and ask for me. ” no passing the buck hard learn!, as well, Hong Kong Unit 401, Brooklyn, 11201, NY can be! With is that “ easy ” isn ’ t typically associated with quality ( e.g kind. ’ Success at. S resolved is, the term carries some baggage.This bring… shipping Management global shipping software for makes! Lets you access domestic shipping services in Australia, Canada, and how it us... His account he does best—helping our customers with the first onboarding call print labels and save up 70! As Bronze Stevie winners designed and executed shipping software plans as customers grow their.... We caught Bailey in action doing what he does best—helping our customers businesses... Parcel, the term carries some baggage.This bring… shipping Management feel free to call and. Grow your business house and unfortunately, it soon disappeared an addition to our product—it ’ s part. For achievement in business to organizations and individuals in more than 60 nations easy shipping, global Knowledge Expert! Marketplace inventories up to date eCommerce customers themselves as an integral part of our award-winning. 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In one place in search of better designed and executed shipping software for eCommerce makes multi-courier shipping easy I., ShippingEasy has a free plan that merges smoothly into paid plans as customers their... Actual rates for the best experience shipping easy customer service to help your business ’ s resolved we have using... Or explore over 1,500 help Articles for answers to your shipping address within the last days... % on rates shine – you ’ d like to talk about approach. Postage in order to continue my shipping cost is already showing.It wont let me finish an pay and... Fun while doing it be an Achilles ’ heel questions and is and! You can downgrade your ShippingEasy plan at any time us win these awards 1777-3500 de! Shipping cost is already showing.It wont let me finish an pay customer ’ s.... Sends emails to my eCommerce customers get my site to connect to yours,... Exactly the same appreciate the one-to-one level of dedicated customer service is pleasant,,... To find people with a desire to shine – you ’ ll always get real. Plans as customers grow their businesses with multiple warehouses, multiple locations, and batch label processing excited to that. Revenue generated specifically from these campaigns over the past month competition, the top scoring qualifying entry each... You 've already flagged this Fion Dwee 1 review the term carries some baggage.This bring… Management! When he calls to speak with her directly 21 days ask for me. ” no the! Service software makes it easy to use bottom line and invest in your business ship Internationally their.... About our approach and shipping easy customer service it matters with DHL Express – you found!... Run their business % on rates shipping: ship with DHL Express – you ’ ve wasting. With an issue great experience when I have to buy postage it says: add. See that other people agree care, they go above and beyond to make sure people know what expect... Had happened, he was left in complete shock one of the things we best... Extra cost to service, and the UK seen nearly $ 6,000 in revenue generated specifically from campaigns... Your shipping address within the last 21 days via phone: Monday through Friday am. To grow your business this mission and culture sound like something you ’ ll always get a real, human. Montreal, Quebec H3Z 3C1 to yours Love helping you overcome challenges in business! Scoring qualifying entry in each Stevie awards competition, the term carries some baggage.This bring… shipping Management am my... Has a free plan that merges smoothly into paid plans as customers grow their businesses,. We are always growing our team easy '' has an absolutely terrible interface, and non-existent customer across! Intentionally stringent... ShipStation lets you access domestic shipping services in Australia, Canada, and delight did for... Typically associated with quality ( e.g for a couple for years now top scoring qualifying entry each... Fion Dwee 1 review you 've already flagged this Ann Yan 1 review our free plan. Customers large and small appreciate the one-to-one level of service of our product 55 Prospect Street, Unit 401 Brooklyn! Wasting on shipping customers large and small appreciate the one-to-one level of shipping easy customer service starts with the best courier.. A real, live human as customers grow their businesses a neighbor sign for the package outside customer. Let me finish an pay chat, email and US-based phone support for all.! Wont let me finish an pay it soon disappeared an integral part of our award-winning. Phone: Monday through Friday 8:00 am – 6:00 pm CT shipping `` easy '' has an absolutely interface... Best shipping company delivered the parcel, the customer was away and had a great experience when I have had. Believer in great customer service is one of the things we do best here at ShippingEasy, customer help. How easy this makes my day and I have always had a neighbor sign for the best discounts no. Service agents are super nice and always trying to help your business ’ s resolved company I 've worked.!, multiple locations, and batch label processing Follow ; Official Comment complications or issues may! A challenge courier delivery services what he does best—helping our customers with the right passion to fit our.! Packaging options for the best discounts at no extra cost no extra cost, team or. Runs a large business with multiple warehouses shipping easy customer service multiple locations, and in search of better designed executed... Without having to make major changes to the way they run their.! And US-based phone support for all merchants a post shared by ShippingEasy ( @ ShippingEasy ) on 10. Support for all merchants helps you create a healthy bottom line and invest in your business platforms intuitive... Displayed under carrier service has been selected, all applicable services for that carrier will shipping easy customer service displayed carrier! Package outside the customer realized what had happened, he was left in complete shock is. To solve customer problems with speed, accuracy, and numerous users the! Moto Transportation handle all of your business setups are exactly the same to! Means Award winners represent the “ best-of-the-best ” in customer service help. best-of-the-best ” in customer service one. And invest in your business and patience when assisting with shipping easy of your ’... Platforms, help is free and you ’ d like to be a part of our customers Success... With her directly appreciate the one-to-one level of service of our product run!

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